Showroom Associate-Mandarin speaking

Agensi Pekerjaan Carpe Diem Executive Sdn Bhd
  • Post Date: 22 May 2017
  • Applications 0
  • Views 20
Job Overview

URGENT!

We’re looking for suitable candidates to be part of the company in:

KK Times Square; Kuching; Bayan Lepas, Penang; Johor

Principal Responsibilities

  • Deliver excellent customer service as per company’s standards.
  • Understand all the procedures & policies related to daily operations standards in showroom.
  • Compliance to all company’s SOP.
  • Fully understand company mission, culture, policies and product knowledge.
  • Perform retailing & cashiering duty, compliance to the all cash-handling SOP.
  • Identify customers’ problems and ensure solutions are extended.
  • Participate in projects or assigned duties in order to improve productivity and efficiency in showroom operations.

 

Knowledge, Skills, Ability & Education Requirements

  • Candidate must possess at least a SPM/STPM or Certificate in Retail Sales, Business Administration or any other related field.
  • 2 – 3 years working experience in customer service industry preferably in retail, F&B, banking industry or any other related field.
  • Knowledgeable and experience in handling customer enquiries and able to provide solution for customer in a timely manner.
  • Ensure customer service standards provided are consistently maintained, especially in areas of customer-handling and waiting time.
  • Customer-centric, proactive and analytical with strong sense of commitment towards highest standards of customer service.
  • Proficient in the use of Microsoft Outlook, Excel, PowerPoint and Words.

 

Other

  • Female Malaysian (Kota Kinabalu, Kuching, Johor)
  • Male Malaysian (Penang)
  • Pleasing personality
  • Speaks Mandarin
  • Salary range: RM2000-3000/month
Job Detail
  • Range SalaryRM2,000 - RM3,000
  • Career LevelJunior
  • Experience2 Years, 3 Years
  • IndustryOthers
  • Minimum EducationSPM, STPM
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