Customer Support Representatives (Inbound / Live chat / email)

Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd
Job Detail - Jawatan Kosong Customer Support Representatives (Inbound / Live chat / email)
  • Range SalaryRM1,000 - RM2,000
  • Career LevelJunior
  • ExperienceLess 1 Year
  • GenderBoth
  • IndustryOthers
  • Minimum EducationSPM
Job Overview - Jawatan Kosong Customer Support Representatives (Inbound / Live chat / email)

Job description –

: Answering /making calls / emailto clients to learn about and address their needs, complaints, or other issueswith products or services.

: Building lasting relationshipswith clients and other call center team members based on trust and reliability.

: Utilizing software, databases,scripts, and tools appropriately.

: Understanding and striving tomeet or exceed call center metrics while providing excellent consistentcustomer service.

: Adhering to all company policiesand procedures.

 

Job Requirements –

: SPM / Diploma / Degree holder.

: Minimum 1 to 2years working experience related to customer service.

: Excellent communication in Bahasa Malaysia and English both written and spoken for businessneeds purposes.

: Ability to withstand pressure and high-stress tolerance.

: Flexible to work in rotationalshift, weekends, and public holiday.

: Open for Malaysiancitizen.