Job Detail - Jawatan Kosong Customer Support Representatives (Inbound / Live chat / email)
Range SalaryRM1,000 - RM2,000
ExperienceLess 1 Year
Job Overview - Jawatan Kosong Customer Support Representatives (Inbound / Live chat / email)
Job description –
: Answering /making calls / emailto clients to learn about and address their needs, complaints, or other issueswith products or services.
: Building lasting relationshipswith clients and other call center team members based on trust and reliability.
: Utilizing software, databases,scripts, and tools appropriately.
: Understanding and striving tomeet or exceed call center metrics while providing excellent consistentcustomer service.
: Adhering to all company policiesand procedures.
Job Requirements –
: SPM / Diploma / Degree holder.
: Minimum 1 to 2years working experience related to customer service.
: Excellent communication in Bahasa Malaysia and English both written and spoken for businessneeds purposes.
: Ability to withstand pressure and high-stress tolerance.
: Flexible to work in rotationalshift, weekends, and public holiday.
: Open for Malaysiancitizen.