Retail Customer Service Executive- Intake Feb 2020

Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd
Job Detail - Jawatan Kosong Retail Customer Service Executive- Intake Feb 2020
  • Range SalaryRM1,000 - RM2,000
  • Basic Salary1850
  • Career LevelJunior
  • Experience2 Years
  • GenderBoth
  • IndustryOthers
  • Minimum EducationSPM, Diploma
  • Job BenefitsCommission
Job Overview - Jawatan Kosong Retail Customer Service Executive- Intake Feb 2020

Tenure: 1-year contract renewal 

Location: Kuala Lumpur

Job Description:

  • Proactive in approaching customers to identify customer needs 
  • Perform sell/cross-sell/upsell of the relevant products and solutions 
  • Meet all KPI set and deliver an end-to-end customer experience
  • Handle all inquiries, customer complaints, disputes accurately and efficiently, in a professional and friendly manner, aligned with the company’s processes and guidelines
  • Responsible for all customers’ information, monetary transactions and company assets to be properly handled and accounted 
  • Ensure proper reconciliation of sales and cash at the end of the day daily 
  • Participate in training and activities provided  

Job Requirements:

  • SPM, Diploma or Degre in any related field 
  • 1 to 2 years of working experience in sales and/or customer service experienced is preferred
  • Fresh Degree Graduates with experience working in a retail environment are encouraged to apply
  • Excellent communication in English and Bahasa Malaysia, both written and spoken 
  • Possess excellent interpersonal skills & results-oriented
  • Well-groomed – Neat & tidy, professional & pleasant disposition 
  • Must be willing to work in rotational mall shift, weekends, & Public Holidays

Rumenerations:

  • Basic RM 1850
  • Allowances (Shift, Language) + Performance Incentives + OT 
  • Other benefits: Leaves (Annual, Sick, Maternity, Compassionate, Anniversary, Replacement) + Hospitalization + Medical 

Working hour:

  • Retail operations hour (8 hours shift)
  • 6 working days, 1 day off 

 Person In Charge: Ms Hazirah

Email your updated resume to: intelekkl@intelek.com.my

Contact No: 03-23876262